With over 180 million bookings made on Airbnb in 2019 alone (we wont mention 2020 for obvious reasons), it is increasingly evident that app-based platforms have an increasingly important role in your Airbnb guest experience.
If you are an Airbnb owner, various apps are available to take a lot of the sweat out of running your rental. Not only do they make hosting easier, they can also provide security for your property and enhance the guest experience.
The twelve best apps for Airbnb hosts in 2022 include Turno and Handy for cleaning services and Touchstay and HelloHere for digital guest experiences. Party Squasher and NoiseAware will keep your rental party free, while RemoteLock and Igloohome will solve your key transfer needs securely.
As technology increasingly shapes our lives, Airbnb hosts have plenty of options available to improve their guest experiences while protecting their properties and saving themselves money and time.
As hospitality apps become the standard of accepted short term rental management, you should consider including our 12 best apps for Airbnb hosts in 2022.
Table of Contents
Maintenance and Cleaning Apps
One of the biggest challenges of Airbnb hosting is the coordination of cleaning between check-outs and check-ins.
Any Airbnb host can testify that a considerable amount of energy is required to ensure proper service. Likewise, having to arrange maintenance on a case by case basis is not always a simple process.
Luckily certain apps eliminate the guesswork of quality services and enable Airbnb hosts to streamline the process. Some of the best cleaning and maintenance apps for Airbnb Hosts are as follows.
Turno (Formerly TurnoverBNB)
Turno is a professional cleaning service platform founded in 2017 that syncs with your Airbnb property calendar.
It is a novel streamline to your rental cleaning requirements that frees you up to focus on your many other tasks as an Airbnb host.
Turno schedules cleaning for you and automatically assigns services so that your rental will always be clean and ready for your next guest. It does not force members to use their designated cleaners, but hosts may use and manage their existing cleaners via easy-to-use apps.
Turno is available on both Android and iPhone/iPad and allows Airbnb hosts services such as:
- Professional housekeeping management
- Reservations management
- Work order management
- Guest experience management
- Secure payment processing
- Custom checklists.
Handy
Handy is one of the leading platforms for household services and has established its reputation over close to a decade of operation. It has become one of the top choices to book vetted cleaners and handymen, and is available in over 20 cities across the US, UK, and Canada.
Handy matches Airbnb owners with screened and rated professionals in an easy 1-minute booking process and secure payment and service guarantees.
With a dedicated team of customer service agents, Handy allows access to professional cleaners and handymen seven days a week.
Their prices are competitive and include both taxes and tip, with an impressive 100% guarantee for their rated and vetted professional contractors. Handy is an all in one service that has an impressive range of services, including:
- Professional cleaning services with top-rated cleaning professionals for both office, home, and Airbnb rentals.
- Handyman services, including painting, installing air conditioners, hanging shelves, and mounting TVs.
- Plumbing services including the maintenance and repair of toilets, drains, faucets, and garbage disposal.
- Electrical professionals to service light fixtures, outlets, and fan systems.
Properly
Properly is an excellent option for Airbnb hosts with COVID-19 concerns and provides the cleaning and disinfection protocols necessary to ensure both host and guest peace of mind.
It is available in the US, New Zealand, and Australia and is a highly rated alternative for Airbnb hosts who require high cleaning standards.
Properly integrates seamlessly with Airbnb to ensure that your cleaning needs are coordinated and properly executed according to the government standards. The app also provides the service of appointing greeters and handymen in one easy to use platform.
Properly is particularly relevant in these times of pandemic and they have created a three-tier system to ensure the health and safety of both host and guest by:
- Pre formulated checklists in consultation with local health and industry authorities to adapt to your particular rental
- Supervised task management with time-stamped verification and photos of completed tasks
- A logbook to show records of each completed job with geolocation verification of your designated cleaners arrival
- Vetted and trained cleaning professionals well versed in PPE (Personal Protective Equipment) and disinfection protocols
This highly rated platform also provides hosts with:
- A ‘Pro Marketplace’ for handymen, cleaners, and greeters for Airbnb hosts
- Remote inspection for Airbnb hosts who don’t have the time to double-check their rentals in real-time
- Multilingual support in 8 languages to customize to user requirements
- Best practice in-app checklist templates are updated continuously according to CDC and WHO standards for the hospitality industry
Guest Experience Apps
Your Airbnb guests have an increased expectation for mobile engagement for processes such as check-ins and check-outs, mobile apartment keys as well as pre-arrival messages, and real-time host communication.
These apps also streamline the rental and hosting process, and saves Airbnb hosts valuable time – and they can be the edge you need to appear more professional than you really are.
With a world consumed by social distancing and limiting the spread of COVID-19, as a host, you should be providing your guests with the necessary digital platforms to which they have grown accustomed. Some of the top guest experience apps for 2022 are as follows:
Touch Stay
Touch Stay is a digital guest welcome book that helps Airbnb hosts save valuable time communicating with guests.
From check-in to check-out, it offers guests easy to find information on area highlights, parking instructions, or any relevant rental information that you pre customize to minimize repetitive communications.
Your guests can access your welcome book with customized advice and procedures through any device in their language, even while offline. The Touch Stay platform has a host of features to enhance both host and guest experience, including communication of:
- Practical and often requested information regarding instructions such as directions, check out processes, and rental specific information
- Share your local attractions with an easy to integrate Google Places tool that highlights local attractions such as restaurants, areas of tourist interest, and local bars and nightlife
- Progressive Web App technology provides access offline while still functioning as an easy to use application
- Easy access from any device using a website link guests may customize into their chosen language
- Create a professional guidebook with your own fonts and colors, or choose from a selection of pre-made templates
HelloHere
HelloHere is another excellent Airbnb platform to streamline the communication process between host and guest that enhances the guest experience.
This time-saving tool allows hosts to interact with guests in their own language and provide personalized recommendations and a means to keep connected after check out times.
The HelloHere platforms allow the host to offer expert local advice to areas of interest in the locality and take care of practicalities such as:
- Entry codes and key transfer
- Directions and parking information
- WiFi passwords and ‘how to use’ guides
HelloHere also allows guests to introduce their guest to a truly ‘local” experience by:
- Communicating personalized services
- Best dining and nightlife recommendations
- Best takeaways
- Pharmacy and doctor recommendations
- Must-see attractions and local gems
Tado
Tado is a novel way to take your guest experience up a level and control the heating or air conditioning in your rental via your phone. It provides an easy install Smart thermostat that integrates with your existing temperature controls for remote ease of use.
Tado claims to save hosts up to 31% on electricity bills, which is an environmentally positive step that will also save you money. Hosts may control their rentals’ temperature from anywhere via the app, allowing voice control of air conditioners and heaters through most smart speaker systems.
This is particularly useful for when guests or cleaning crews forget to turn off the thermostat after they leave, which has happened to us multiple times.
Tado features include:
- Remote control of the temperature levels of your rental
- Landlords may heat or cool their rentals when needed in real-time, saving money on electricity bills
- Powerful, well designed, and expandable with room by room control
- V3+ app measures air freshness in your rental area and provides an overview of your home stats regarding heat and humidity.
Guest Compliance Apps
Our guests are our lifeblood and you will find that most guests are friendly, well behaved, and a pleasure to accommodate. However, there are exceptions, and hosts should ensure that their guests obey rental protocols and do not disturb their neighbors during their stay.
There are various apps on the market to ensure remote hosts that their Airbnb guests observe the rules and prevent excess noise and rowdiness. You’ll want to check out our post on party prevention devices, but some of the best guest compliance apps are as follows:
Roomonitor
Roomonitor provides real-time access to your Airbnb property’s noise levels 24/7 to ensure that guests use your property responsibly. It provides peace of mind via their NoiseAlarm device that notifies hosts of excessive noise levels via SMS or phone calls.
Roomonitor ensures your guest’s privacy; the device is merely a measurement tool and does not record any audio. It uses algorithms to detect pattern variances in noise without compromising the guest experience. Other features of the Roomonitor system include:
- Dedicated night staff on call from 11 PM to 7 AM to alert you to potential disturbances on your property
- Roomonitor allows you to rest easy with their online alarm management system, directly contacting the guests when you are unavailable.
- If guests trigger repeated alarms, an agent will be sent to your rental to address the problem
- A compact and easy to install a device that you may set up in minutes
NoiseAware
NoiseAware is a top-rated “smoke alarm for noise” that is an essential part of an Airbnb owner’s party prevention strategy.
Hosts may set their customized threshold levels according to location and manage multiple properties through one sleek interface. When excess noise occurs, the service alerts the owners that their guests may be starting a party or disturbing neighbors.
NoiseAware features include:
- Dashboard management allows owners to integrate multiple rentals on one device
- Color-based sensor systems make it easy for users to identify the property where the noise disturbance is located
- 24/7 Property monitoring with alerts
- Compact and easy to install
- 100% privacy safe for guests with no audio recording features
- Can be customized to areas of more significant noise potential, such as living areas and hot tubs
Party Squasher
This nifty little app lives up to its party squashing title by providing the first occupancy counter for rental owners to eliminate party scenarios.
The innovative app monitors the number of mobile phones in and around your rental while still distinguishing on-site and off-site mobile phone users.
Airbnb owners can stop the party before it starts with a sensory-based system that connects through your rental’s internet router. The sensor passively collects data on the number of mobile devices on your property even if they are not connected to the WiFi. The service delivers real-time data straight to your mobile device.
Airbnb hosts may set their thresholds, receive alerts, and manage multiple properties from one easy app. They also alert if the device is disconnected or there is a power outage for added peace of mind.
Other features include:
- Connect your listing to calendars to quickly view guest contact details
- Customize your occupancy alert threshold for each property
- Easy to install and compact device
- Six-month money-back guarantee
- Offers a wide range customizable to rental size
- Anonymous GDPR compliant technology
Home Security and Smart Key Apps
Short-term rentals carry a high-risk in terms of security, and smart Airbnb hosts are integrating their security via their mobile phones. In our busy lives, smart key exchange platforms are a godsend and eliminate the need to be two places at once.
With the social distancing measures being paramount for the foreseeable future, remote key exchange lowers infection risk for both the host and guest substantially.
We also have a post on our favorite security locks that we recommend you check out. And some of the top apps for key exchange and security for Airbnb rentals in 2022 are as follows.
RemoteLock
RemoteLock is an invaluable tool for Airbnb hosts who live away from their rentals and is a great social distancing tool. It is a physical lock installed on your existing door with a unique code for each of your guest stays.
Not only does RemoteLock eliminate the need for physical presence, but it also heightens your rental security by the use of randomly generated access codes that can not be reused. Missing or lost keys are a thing of the past.
RemoteLock is a leader in cloud-based access security that controls access to any door from a remote location with just a touch of your phone. Other features include:
- Internet controlled smart locks that integrate with Airbnb to manage guest access to your rental
- Provides scheduled access to both staff and guests remotely
- Provides alerts when your door is unlocked
- Available in a variety of styles and finishes to suit your property
KeyCafe
KeyCafe is an ultra-secure smart key management system with optional ID verification features. It provides users with access to over a thousand KeyCafe SmartBoxes in over 50 cities worldwide to share and track their rental keys.
Great for urban rentals, KeyCafe provides lockboxes in secure locations around your rentals where guests can pick up and drop off your rental keys via a secure code system. It is integrated with Airbnb to provide codes to arriving guests for convenient pickup and drop-off near your rental site.
Keycafe features include:
- A key tracking system that operates in real-time for up to the minute key location data
- Walking directions for your guests to access the KeyCafe SmartBox and locate your Airbnb rental
- 24 Hour multilingual customer support
- Photo ID verification system for enhanced security.
Igloohome
WiFi Hacking concerns are a thing of the past with the Igloohome smart locks, with codes that you may download without an internet connection for enhanced security. The Igloohome unique AlgoPin uses a system similar to a bank’s One Time Pin system to download the access code to your Airbnb property.
Igloohome uses a novel system of secure cloud-based servers to deliver unique time-based codes for guests without the risk of locally saved data. You may then share the unique code via your chosen portal, such as WhatsApp or Facebook, without your guest having to download the Igloohome app.
Other features of the Igloohome app are:
- Increased reliability because the locks work without the need for WiFi
- Great for areas of unreliable WiFi coverage
- Eliminates the threat of WiFi hacking
- Third-party integration with Airbnb
Conclusion
According to statistics, the number of mobile phone users worldwide stands at 6.95 billion, with 7.1 billion users expected this year. It stands to reason that smart Airbnb hosts should take advantage of these apps to improve their performance as hosts and enhance their guest experiences.
Mobile-based apps also allow valuable insights into your guest behaviors and allow you to personalize each guest experience to keep your Airbnb ratings at the top of the list.